Privacy Policy, Toronto Roof Repairs Inc.

At Toronto Roof Repairs Inc., we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information.
 

1. Information We Collect

Personal Information:

• Contact Information: Name, address, email address, phone number.

• Service Information: Details of the services you have inquired about or purchased.

• Payment Information: Credit card details and billing information for service transactions.

• Technical Information: IP address, browser type, operating system, and other technical information when you visit our website.

Non-Personal Information:

• Usage data such as pages visited, time spent on the site, and other anonymous data that helps us improve our website and services.
   

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide and manage the services you request, including scheduling appointments and processing payments.

• Communication: To send you information about your services, updates, and promotional offers.

• Customer Support: To address your inquiries and provide customer service.

• Improvement of Services: To analyze and improve our services and website based on user feedback and usage data.
   

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and scheduling software providers.

• Legal Requirements: We may disclose your information if required by law, court order, or in response to a government request.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
   

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include:

• Encryption: We use SSL encryption to protect data transmitted over the internet.

• Access Controls: Access to personal information is restricted to authorized personnel only.

• Data Storage: Personal information is stored on secure servers with appropriate safeguards.
   

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information under certain circumstances.

• Objection: Object to the processing of your personal information based on our legitimate interests.

To exercise these rights, please contact us at info@torontoroofrepairs.ca.
 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Toronto Roof Repairs Inc.
2175 Dunwin Dr Unit 6,
Mississauga, ON L5L 1X2
Phone: 416-247-2769
Email: info@torontoroofrepairs.ca